Thibault Masson is both a vacation rental property manager and a vacation rental technology marketer. One on hand, he understands what it is like to own and manage properties, refurbish them, recruit and train a team, increase the number of bookings, and welcome guests. He has also had first-hand experience with replying early morning and late at night to his guests, his cleaning team, his concierge, this car rental business partner, his channel manager account manager, his accountants, etc. He has launched and managed villas and apartments in Paris, Bali, and St. Barths. On the other hand, Thibault has experience with working for international online travel agencies, such as ebookers and Booking.com. He has led several innovative projects to create new tools and news services for short-term rental operators, vacation rental managers, and individuals hosts – most recently, a private network for short-term rental managers called Scalers Network that focuses on taking action to achieve transformation.